Reference

How sattakalyan Handles Your Personal Data

This Privacy Policy sets out exactly what personal data sattakalyan collects from your account, why we collect it, and how we keep it safe while you access our…

Data collected only as neededIndia-specific account protectionsUPI & Paytm payment data securedYour right to access or delete dataContact us anytime for data queries
sattakalyan How sattakalyan Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Email Privacy Team

Send your data-access, correction or deletion request directly to our privacy team via email. We aim to acknowledge your message within 48 hours and resolve it within 15 working days of receipt.

Live Chat Support

Our live-chat agents can log a formal privacy query on your behalf around the clock. They cannot alter data themselves but will escalate your request to the privacy team with a reference number for you to track.

Written Request Form

Use the in-account privacy-request form under Account Settings to submit a structured data query. The form captures all required details in one step so the privacy team can act without needing follow-up clarification from you.

HOW WE PROTECT DATA

Six Ways We Keep Your Data Secure

Privacy is not a checkbox for us — it shapes how our systems are built. Below are the concrete practices we follow across your account lifecycle, from first…

Encrypted Data Storage

All personal data stored in our systems is encrypted at rest using AES-256.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit.

Payment Data Isolation

When you deposit via UPI, Paytm or PhonePe, the payment-gateway provider processes your financial credentials on their secured servers.

Account Security Layers

We enforce two-step verification on sensitive account actions such as password changes and withdrawal requests.

Data Retention Schedule

We keep your account data for as long as your account is active, plus the minimum period required under Indian…

How to Request Changes

Submit a data-correction or deletion request via email or the in-account form.

Your Privacy Questions, Answered

If you have a question about how sattakalyan handles your data that is not covered in the sections above, these frequently asked questions address the most common concerns raised by Indian account holders about data rights, access, and contact procedures.

We collect your name, email address, mobile number, and the device details used to access sattakalyan.co. For payment processing, we also receive transaction reference numbers from UPI, Paytm or PhonePe but do not store your raw payment credentials.

We share data only with service providers essential to operating your account — such as payment-gateway partners like Paytm and PhonePe — and only to the extent needed to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

Submit a data-access request through the in-account form under Account Settings or email our privacy team. After we verify your identity, we will send a structured data export to your registered email within 15 working days.

Yes. Send a deletion request via email or the in-account form. We will remove your personal data except where we are required by Indian financial regulations to retain transaction records for a defined period, after which those records are also purged.

We use strictly necessary session cookies and optional analytics cookies. You can turn off analytics cookies at any time through the cookie-preference panel. Disabling strictly necessary cookies may affect how your account functions on sattakalyan.co.

We retain your data for the minimum period required under applicable Indian regulations — typically for financial transaction records. Once that retention window closes, we permanently delete or anonymise your personal information on a scheduled basis.

Contact our privacy team by email or live chat. If you are not satisfied with our response, you may escalate to the relevant Indian data-protection authority. We take all formal complaints seriously and respond in writing within 15 working days.